Terms & Conditions

Terms & Condition of Sales:

  1. Replacement for damage or missing part: Please report the details within 7 days after goods received and we will endeavor to replace the parts.
  2. Delivery time: Items in stock will be delivered within 7 working days and with items out of stock, the sales person will contact with you for estimated delivery time frame.
  3. Change of mind / cancellation: 20% restocking fee will be applied.
  4. Customer complains: Please email to furnituredfo@gmail.com and states the sales person’s name should you have any complain in regards of product or service.
  5. Normal delivery charge is to be delivered to door only, additional charges will be applied if goods to be brought upstairs.
  6. No refunds on delivery fee if items have been delivered.
  7. There is no refund for special order items, floor stock & clearance items.
  8. Kids Furniture FDO will not refund if furniture does not fit into your premises.
  9. “Floor Stock” & “Clearance Items” – Customer accept purchase item on floor condition & cannot be disturbed.
  10. All parts faulty can be replaced by us & to be picked up by Customer.